warranty period Six months |
Tianrun Machinery Manufacturing Co., Ltd. has nine years of experience in machinery manufacturing. All employees of the company are committed to becoming the most professional supplier that provides the most valuable and high-quality service (we call it Dolphin Service) for global customer |
1. Dolphin service means that we help you filter bad options and make better choices in an efficient way. |
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In addition, it also provides customers with advanced price comparison, advanced logistics services, advanced technical consulting and risk control services. |
1. How to choose the most suitable shock absorber piston rod?
Please tell us the product you need, and send the picture by email
2. How long can the shock absorber piston rod be shipped?
Ordinary shock absorber piston rods can be delivered within 3 to 7 days. It takes 12 to 14 days to customize the shock absorber piston rod.
3. Do we have any technical assistance after we receive the shock absorber piston rod?
Yes, we have a complete after-sales service team to provide technical support to our customers.
4. During the warranty period, if some products have problems, will your company repair or replace them for me? Of course we will. Please send the product back to our company, we will repair it free of charge within the warranty period and send it back to you. If the problem part cannot be repaired, we will send you a new one for free during the warranty period. PS: Does not include wearing parts and man-made damage.
5. Will the shock absorber piston rod be delivered to my door?
1) Usually for large quantities, we will quote CFR prices. The best transportation method for bulky and heavy cargo is by sea or air. We ship the goods by sea to the base seaport in your country/region for free (you need to find a broker to help you with customs clearance).
2) For small batches, we can quote DHL express fees. Then the product can be delivered to your door.
6. If I have spare parts in the future, can I buy spare parts from your company?
Yes, please. Our company provides spare parts for all our products.
7. Give me a reason for choosing your company?
1) Professional factories with competitive prices;
2) High-quality control and perfect service: All our products use high-quality raw materials → test whether the product meets the requirements 3 days before delivery → send the working video and all the photos on the order list to the buyer for inspection → buyer Check that everything is normal and satisfied → Packed in professional wooden boxes to avoid damage → Transport the machine
3) Provide lifetime technical support for our products; we have a professional after-sales service team to provide customers with free technical support. If needed, you can talk to them at any time.
4) Strictly implement after-sales warranty.
5) The important thing is that you will receive the corresponding goods after payment.
8. How do we pay you? Please talk to us first. After we confirm the mutual order of products, optional parts and spare parts, we will give you an order link