Q1: Are you a factory or a trading company?
A: We are a factory with excellent cost performance.
Q2: What's the price of your product?
A: Products are made according to customer requirements, such as material, size, quantity and other requirements, the price is
also different.
Q3: Can you help with the design?
A: Yes, we have designers who provide free design services. If you can provide drawings or pictures, please send them to us in the
following formats: CDR, EPS, JPG, AI, PSD, POF.
Q4: What is the minimum order quantity?
A: It is usually 2000 and can be negotiated according to your needs. The larger the quantity, the more competitive the unit price
will be. If you have any questions, please contact our online customer service, email or telephone
Q5: When can we make an offer?
A: We usually make an offer within 24 hours of receiving your inquiry. If you are desperate to get a price, please give us a call
or let us know in your email so we can prioritise your inquiry.
Q6: Do I need to prove brand/logo ownership and provide a certificate of authorization?
A: Yes, we will make the goods for you after we receive the certificate of ownership and authorization.
Q7: Can I get the sample for free?
A: You can send stock samples directly to you after payment. You only need to pay for printing and chess equipment when making
samples.
Q8: How long can I get the sample?
A: Samples will be ready and sent to you by Courier within 7-10 business days after we receive the relevant fees.
Q9: What is the lead time for mass production?
A: It depends on the number of orders and the production season, usually around 25-45 days after the order is confirmed.
Q10: Can we make it according to your product?
A: Yes, we can make any product to meet your requirements.
Q11: Do you have after-sale service?
A: Yes. We provide 7/24 after-sales service.
No matter where our customers come from, we see them as our friends and we want to build friendships. Our goal is to become the
customer's trusted partner in China!