What is working voltage of the sign ? Do i need an adaptor?

1. Working voltage of the sign is DC 12 volt, so, need an adaptor.We seller will offer the adaptor for free.

How can I customize a sign for my store ?

•If you have artwork of your sign, send it to us by email,write down all your detailed requirement as well,such as size, color,font...

We will calculate price according to your requirement. We will also give you some sugesstions according to our experience if possible.

How long time i can receive my sign ?

Usually we need 5- 7 days to produce a set of sign. Internation express (DHL / Fedex / UPS / TNT / EMS) will take 3 - 7 days to different countries.

Do you offer free sample for test first?

We need to charge for sample cost, but it can be refundable if you purchase quantity which are large enough.

How to install the sign ?

• If the sign without LED 

Use silicon sealant to attach the sign to wall is ok. 

• If the sign with LED 

Need to make holes for wire connecting on instal board, then use silicon sealant to attach the sign to instal board is ok. We offer 1:1 installation paper. 

Do you offer guarantee for the products?

Yes, we offer 2-5 years warranty to our products.

What is your payment terms?

You can pay by bank transfer,Western Union or Paypal.

100% paid before producing or 50% deposit and balance paid before shipping.

My sign will be used in outdoor, are they waterproof?

All the material we used are antirust and led inside the sign are waterproof.