1. Are you a factory or a trader?
A: We have our own factory (established on Aug 19th, 2010) and international trading company (established on Aug 13th, 2019)
2. Do you support product customization?
A:Yes, we mainly promote customized processing routes (process customization, material customization, surface treatment customization, etc.). According to your samples or drawings, our professional designers will draw 3D data models for you and make samples!
3. How do you control and ensure product quality?
A: We will prevent beforehand, manage during the event, and guarantee after the event. Confirm with you every details before quoting. After you order, we will reconfirm all the details again. So we can reduce the losses of time and costs.
We strictly implement the "IATF 16949 Quality Management System" standard in production, and we will send you videos and pictures during the production and shipment process.
4. How can I receive a quotation?
A: Please send us your product drawings or picture information via email, and we will provide you with a product quotation within 2 working days!
5. How can I get samples?
A: 1) Standard products: We provide free samples under 5 dollars.
2) Custom products: We charge 1-3 times the unit price (based on product specifications) Shipping methods are DHL, FedEX, TNT, UPS, EMS or others. You need to pay for shipping. Samples will be sent as soon as payment is received!
6. How do I place an order?
A: Please try to provide the following information:
* Product information: specifications, quantity, expected price
* Delivery requirements
*Payment
* Shipping information: name, detailed shipping address, phone number, shipping requirements (courier, air or sea).
* If there is a cooperative freight forwarder, please provide the contact information of the freight forwarder.
* Please send us an official purchase order by email. or we can provide proforma invoices for you.
7. How to send the product to me?
A: The transportation way is up to you. We can also recommend more economical transportation for you!
For small batches under 30kg, express delivery (DHL, FedEX, TNT, UPS, EMS or others) is commonly used.
Orders of 30-500 kg can be airlifted to your designated airport.
For large quantities or large volumes, we often use sea freight.
8. Can you arrange the transportation of the goods for me?
A: Yes, we can send you by sea, air or courier.
9. What is your preferred payment item?
Answer: 1) Samples are paid via paypal and T/T is 100% paid.
2) Bulk orders: T/T 30% prepaid, the balance should be paid before shipment.
10. If you want to know more, Please contact me through my business card!
