Q1:What are your main products? A:The main products are mobile phone batteries, tablet batteries and customized electronic batteries.
Q2:What is your company's warranty? A:If there is any quality problem, we offer a one-year warranty.
Q3:What is the shipment of the goods? A:In order to reduce the cost of customers, we usually use DHL, UPS, FedEx, TNT, EMS and other express delivery methods, because we enjoy the VIP price, if the customer has a familiar freight forwarder, we can ship the goods according to the address you provide.
Q4:How long will it take to ship the goods? A:The goods will be delivered within 5-7 days after the customer places the order. If there is an accident in transit, we will inform you as soon as possible.
Q5:How do you take risks in transit? A:If the goods are lost in China, we will take a 100% risk. However, if the goods are lost or detained for customs reasons in a country other than China, the buyer shall bear the loss.
Q6:Can you design the battery as required? A:Yes, we have a professional technical team, OEM and ODM are welcome.
Q7:How do you handle returns? A:We will check the returned goods within 2 working days after receiving the goods and provide the inspection report to the customer. We will send replacements for new orders.
Q8:Who will pay the freight for the return? A:We will try our best to protect the interests of customers according to the situation.
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