Q1. Can I have a sample order for portable blender cup?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 1-3 days, mass production time needs 2-3 weeks for order quantity more than
Q3. Do you have any MOQ limit for portable blender order?
A: Low MOQ, 1pc for sample checking is available
Q4.What payment methods are supported?
A:We support a variety of payment methods, such as T/T, p-payer, etc. If you have other needs, you can contact us.
Q5:How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive. Airline , sea shipping and land transpotation also optional.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 1-3 years warranty to our products.
Q7. Is it OK to print my logo on portable blender product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new products with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
Q9:How do we control the products' quality?
A:1. High quality mold
2. Raw materials control
3. Production process quality control
4. Final inspection
5. Water testing (no leaking)