Q1, are you a manufacturing or trading company? Answer : Since 2011, we have been manufacturing industrial signage for professional use.
Q2, Can I get custom shapes and/or designs for my LED letters?
Answer : Yes, we customize the design for customers.It will be designed according to your specifications.
Q3. Can I use my sign outdoors in rainy conditions?
Answer : Yes, we can make your sign waterproof upon request.
Q4, how do I get sample products?
Answer : If you find a style that you are interested in in our store, we will provide a sample order, the sample cost will be on your side, including the delivery cost.If you place a large order in the future, we will refund the sample cost.
Q5, how do I place an order?
Answer : send inquiry to us - receive quotation - negotiate order details - confirm sample - sign contract deposit production - goods ready - balance before shipment after sale service - future cooperation.
Q6: How should I settle the payment?
Answer :We accept T/T, L/C and Western Union.For large orders, we usually accept a 30% down payment to start production and the remaining 70% down payment before shipment.
Q7: How do I know if the received product is of the same quality as the sample order?
Answer : We guarantee 100% customer satisfaction.Due to our long-term business relationship, shipping is not the end of the order, but only the beginning.
Q8: What certification has your product obtained?
Answer : Before placing an order, please clarify the proof of LED or other elements required in your country and region so that we can provide accurate price and appropriate time.