Custom high quality CNC processing mahogany pine basswood birch wood artifacts with different shape

Q: Are you a factory or trading company? 

Re: Absolutely we are a factory with more than 6 years production experience.

Q: Where is your factory located? How can I visit there? 

Re: Our factory is located in Shenzhen City, Guangdong Province, China, about 2 hours bus ride from Guangzhou. All our clients are warmly welcome to visit us!

Q: When can we get the price?
Re: We usually quote within 1 days after we get your inquiry. If the item is very urgent, please  call us or tell us in your email so that we can regard your inquiry priority. 

Q: Can you make the moulds based on the existing samples?
Re: Yes,You can supply us a sample,we will help you finish the 3D drawing design.

Q: Can you do OEM?
Re:Yes, We provide the OEM service for foreign enterprises all the year round. And we  have rich experience.

Q: Before shipment, how to ensure product quality?

Re: We have QC department, the two-dimension measuring instrument and three-dimension measuring instrument, in mass production stage,  we will have the special QC and PE engineer to control the product quality.If you don't come to our factory and also don't have the third party for inspection.We will supply you a video for production process detail include process report, products size,structure and surface detail,packing details and so on.

Q: What is your terms of payment ?
Re:Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance,  balance before shipment.

Q. What if there is quality problem when we get the goods?

Re: If there is quality problem when you un-package the goods, you can take pictures for our reference,our QC Department will check the problem and give best solutions to you,namely replace some parts and fittings,etc.Furthermore we will also take action to improve the quality in the future.