Q1. Are you a manufacturer or trading company? A: We are the professional TROPHY AWARD manufacturer, with 15 years experience in this industry .
It is a professional company integrating the design,manufacturer and sale of TROPHY AWARD with our own factory founded in 2005 and located in Shenzhen.
Q2. What is your mainly products?
A: Metal trophy,crystal trophy, resin trophy,LIULI trophy, wooden trophy, plaque,plate,medals,pins and so on items.
Q3.Can we use our designs/ideas?Can we make a customized design item?
A: Yes, of course, you can either choosing our design or using your own design. OEM&ODM are both warmly welcomed in our factory.
Q4.What is the customized design item procedure?
A: 1) Receive design files or sample from customer.
2) Details confirm with customer(size,color,material,quantity,logo&text and other detail demonds)
3) Sample making as per customized design.
4) Finished sample picture be send to customer before shipping .
5) Discuss details with customer, confirm sample,and begin mass order production.
Q5. Is the sample for free?the sample cost can be refund?
A: the sample is not for free. If your mass order quantity is more than 100pcs, the extra sample cost can be refund.
Q6. What is the delivery term?payment way?
A: EXW or FOB shenzhen/HK. 30% deposit before production, and the balance payment before delivery.
Q7. Can I do LOGO and Text Engraving?
A: All of our products are available for logo engraving and personalization.
Metal item: etching, engraving, UV printing, silk screen, nameplate.
crystal item: sandblasting,laser engraving, silk screen,crystal image, UV printing,nameplate.
Resin item: sandblasting,silk screen,nameplate,UV printing
Wood item: engraving,UV printing,nameplate,silk screen.
Q8. What's the Regular Box?
A : 1. white foam and carton box(for free)
2 .red/black/blue/white 5mm thickness MDF and paper gift box(not for free,if large quantity, can for free)
3. PU GIFT BOX/Velvet gift box/wooden gift box(not for free)
4.other customized design packing box.
Q9. What's the MOQ?
A: MOQ is 1piece. The quantity is more ,the price is cheaper.