Q1. Can I have a sample order?
A: Yes. we welcome sample order to test and check quality. Mixed samples are acceptable
Q2. What about the lead time?
A: Sample needs 3-5 days for the products that we are producing
If your size is not normal one and needs special prepared, then it takes about 2 days
Mass production time needs 3weeks for order quantity
Q3. Do you have any MoQ limit for led light order?
A Low MoQ 1T trial order is available
Q4. How do you ship the goods and how long does it take to arrive?
A: For samples. we need your own DHL, UPS FedEx or TNI account to send it. generally it takes 4-6days It usually takes 3-5
ays to arrive For mess production, shipping by sea is the common way for clients
Q5. How to proceed an order if I have never imported before?
A: Firstly let us know your requirements or application
Secondly We quote according to your requirements or our suggestions
Thirdly customer confirms the samples and places deposit for formal or
Fourthly We arrange the production and will send you ima
and videos during the production
Filthly we will arrange the shipment affer we get the balance of depos
Sixthly we will send you the documents so you can do the guston
ce and get the goods when they arrive your place
ity?
Q6: How to deal with the faulty?
A. Firstly, Out products are produced n strict
Secondly. during the guarantee period we will de al with the fauty issus