Q1: What is the warranty of your products?
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A1:The Warranty for acrylic product is generally 1 year after the customer receive it |
Q2: Can you manufacture custom shapes, designs and letters? |
A2:Yes, We can make the shapes, designs, logos and letters as customer need |
Q3:How to get the price for my product? |
A3:You can send the details of your design to our email or contact our online trade manager |
Q4: I don’t have the drawing, can you design it for me? |
A4:Yes, you can send your ideas and suggestions of the design you want |
Q5: What is the lead-time for average order? What is the shipping time? |
A5:The lead-time for average order is 3-5 days. And 4-5 days by express ; 5-7 days by Air press.;25-35 days by Sea. |
Q6: What kind of packing you are using? |
A6:PE film+poly foam sleeve+carton for small or regular shape products; and custom package for the big and unregular shape products |
Q7: What is your MOQ? |
A7: It is generally 300 to 500pcs of the order, it is according to the product you need. The sample is generally 1-3 pieces. |
Q8:What kind of files do you accept for printing? |
A8:PDF, AI, Corel Draw, high resolution JPG |