FAQ:
Q1: Are you a factory or trading company?
A1: We are manufacturer located in Yangzhou, Jiangsu,China.
Q2: What can you buy from us?
A2: 1.Women & Men & Kids & Baby Wear : Hoodies, T-shirt, Dress, Pants, Coat and so on;
2.Plush Products : Blanket, Pillow, Toy doll, Plush slippers and so on;
3.Customized Products : Plush doll, Blanket, Backbag and so on;
4.Amozn/Wish/Lzazda/ebay/.....Hot sell;
5.Feminine products : Hairdressing and Beauty, Trinkets and so on.
Q3: What is your delivery time?
A3: Sample generally 7-12 woring days after payment,For customized order, It depends on the products &quantity.
Q4: Can I mix with different designs?
A4: Sure can!
Q5: What’s your sample policy?
A5: For customized samples, we will charge sample fee but will refund it when bulk order more than 500 sets (including customplush toy doll).
Q6: Can I get a lower price if I order large quantities?
A6: Of course, try please. Cheaper prices with more bigger quantity orders.
Q7: How can you guarantee the production quality ?
A7: Always a pre-production sample before mass production; Always final Inspection before shipment;
Q8: What services can we provide?
A8: Accepted Delivery Terms: FOB, CFR, CIF, EXW, CIP, FCA, DDP, DAP, Express Delivery;
Accepted Payment Currency: USD, EUR and so on;
Accepted Payment Type: T/T, L/C, D/P D/A, Credit Card, PayPal, Western Union, Cash;
Language Spoken: English,Chinese,Spanish,Japanese,French,Korean
Q9: Do you have after-sale service?
A9: Yes, we do provide 7/24 after-sale service.
Q10: What is your MOQ?
A10:We can do very small quantity for 1 pcs or a larger quantity of 1000 pcs if you are a professional purchaser or specialize in clothes and plush toys. We hope there will be a bigger order coming. And no MOQ for old customers.
Q11: What certificates can you pass?
A11: The products of our company have been granted “CE””IAF” and “TUV” certificate and the company has been passed the NF MARK. We
could check if other certificates could be passed as been required.