Q1: What about the lead time?
A: We have a fast delivery.
Sample around 1-3days, bulk order around 5-10days. OEM and ODM order around 15-25days.
Q2. What is your MOQ for customized packaging?
A: 500 PCS each kind.
Q3. What is your policy of sample fee?
A: For the first you order samples, We will give you some discount on samples order to reduce
your cost, could be possible to refund when mass quantity order was confirmed.
Q4. How to make payment?
A: Optional: Paypal ; Western Union; T/T.
Q5. Are you a direct manufacturer? OEM or ODM is welcome?
A: Yes, we are an experienced manufacturer with many years experience not trading company.
OEM/ODM is available.
Q6. Some suppliers offer us better price than yours, can you tell me your advantage?
A: Thanks for your information. To guarantee quality&innovation, we never sell the dirty-cheap
items.You can compare ours with others, you will find the reason and select us. Actually,we are
factory, having price advantage.
Q7. I run small business, can I get good price from you?
A: No matter how small your business, you can always get good service and price from us .If you
order from us when we are doing promotions. Special discount will be given.
Q8: What's your guarrantee period?
A: We usually offer 1 year waranty since goods delivery.
Q9: How to deal with the defective rate?
A: During the warranty,we have good replacement items for any defective in batch products.