A: We are based in Fujian, China, with over 20 years experience in international business. We have great partnership with our customers all over the world. KY products are with low MOQ , high quality that can meet US or EU standard . We provide high level service , accept OEM and Trade assurance order. You can shop with no worries.
Q2. How can we guarantee quality?
A: KY pre-production sample before mass production; Inspection will be proceed before shipment; Most of our products have CE, ROHS, UL, ETL and FCC certificates.
Q3. What is the price term ?
A: The price listed is EXW price. There might be additional forwarder costs depends on different forwarder and shipment method. The price may fluctuate due to material cost / labor cost / exchange rate change. Please consult our sales people before confirming an order.
Q4 : Does the product price include logo ? How can I make my custom logo and packaging ?
A : The listed product price does not include logo , the product usually use poly bag packaging . You can contact our sales for specific price if you need logo or custom packaging.
Q5 : How long do you need to produce the goods ?
A: For product that is in stock, we can deliver to you in 5-10 days. Regular lead time for mass production is 20-45 days depending on order quantity.
Q6 : How to place order and arrange payment ?
A : You can contact our sales to draft PI or trade assurance order for you or you can press " start to order " button on Alibaba .
Q7 : What is the payment term ?
A : We accept Western Union, MoneyGram, Alipay, Paypal, TT / LC / Trade assurance payment.
Q8 : How long can I receive the goods ?
A : For air shipment it takes about 3-10 days. For sea shipment, It usually takes about 15-45 days depending on destination port.