FAQ
1.Q: Are you a factory or a trading company?
A: Yes, we are a factory, and we are professional in CNC machining & 3D printing & Vacuum casting for more than 15 years, which is located in Ningbo, Zhejiang province.
2.Q: Do you have any products in stock?
A: Sorry, all of the products parts are customized design.
3.Q: What files do you need to quote?
A: 3D drawing(STEP,IGS,X-T,STL,CAT,SLDPRT,3DM) of your products are best. CAD(2D) drawing with detailed deta is also okay, but it just can have a quotation for you, can't production.
4.Q: What softwares will you use for the processing?
A: Pro-E, NX, Magics, CREO...
5.Q: How long is your delivery time?
A: After the clients confirm, we'll arrange the production at once.
1. 3D printing/CNC machining : Within 10pcs can finished in 1-2 days;
2. Polishing/Surface treatment: 1-2 days. Transparent parts 2-3 days.
3. Functional making: 2-5 days.
If simple, all work can finished in 1 day. And if you need urgently, we can go high speed.
6.Q: What is the quanlity control before shipping?
A: 1. Our company have our own quanlity management system: ISO9001.
2. Welcome the third part inspection:)
7.Q: Do you provide samples? Are they free or extra?
A: Yes, and we could offer the sample for free charge after you confirm the order.The freight will be paid by Clients.