Q1:What is your delivery lead time?A: Sample order :within 3-7 working days . Bulk order : About 20-25 working days after receiving your advance payment.
Q2:Do you test product before shipping?
A: Every Model We Test 100% Before Shipping,Test Video supply to every customer.
Q3:Can I have my personal Idea OEM this version?
A: Yes for sure,any idea you think it,we made it!(depand on different order request )
Q4:What is the guarantee time?
A: For Controller,We Guarantee 6 month,Motor With 1 Year ,Battery 1 Year
Q5:Can I print our own logo on the product?
A: Yes, please send your logo to us and we would design and make the draft drawing of the product with your logo.
Q6:Can you design the package artworks and logo for me?
A: Sure, we do have more experience on that, we designed for over 20 countries customer last year.
Q7:Can you help me to make my own model scooter idea come true?
A: YES.
Q8:How can you prove your business credit and make my business safe?
A: You could use the Alibaba Trade Assurance for your payment, if the delivery is not match the contract, the Trade Assurance would be safe for your money.
Q9:Can I add or delete items from my order if I change my mind?
A: Yes, but you need to tell us asap. If your order has been done in our production line, we cannot change.