1.Q:Can I get product ( with my require design and requirement) which is not listed here?
A:Sure, we can produce a new product for you as per your requirement.
2.Q: Are you a factory or trading company?
A: We are a factory with export license.We are providing customized products while ensuring high quality and competitive price.
3.Q:How can I get some samples?
A: We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment of formal order.
4.Q: What's the sample and bulk orders lead time? A: The stock sample for 1 day,custom sample for 5-7 days,bulk order lead time will depend on quantity.
5.Q:Do you have any MOQ limit?
A: yes,the MOQ is 50 Pieces but any trial order is welcome.
6.Q:How do you ship the goods and how long does it take to arrive?
A: According to your order quantity,usually ship by express or by air and by sea,3-5 days by express,7-10 days by air and 30-35 days by sea.
7.Q: How to proceed an order?
A: Firstly let us know your requirements. Secondly We quote according to your requirements
or our suggestions. Thirdly customer confirm the artworks and pay deposit for formal order. Fourthly We arrange the production & shipment.
8.Q: Is it OK to print my logo on the product?
A: Yes, Please provide the logo image or AI file so that our designer can make the mock up for you approval.
9.Q: Can you support custom packing?
A: Sure,custom mesh bag ,poly bag with warning text,gift box or display box is welcome.
10.Q:How does your factory do regarding quality control?
A:"Quality is priority . We always attach great importance to quality controlling from the very beginning to the very
end:
1).All raw material we used are environmental-friendly;
2).Skillful workers care every details in handling the producing and packing processes.
3).Quality Control Department specially responsible for quality checking in each process.