Q1.Can I have sample order for Electronic scale?
A:Yes,we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2.What about the lead time?
A:Sample needs 3-5 days,mass production time needs 1-2 weeks for order quantity more than 500pcs.
Q3.How do you ship the goods and how long does it take to arrive?
A:We usually ship by DHL,UPS,FedEx or TNT. It usually takes 3-5days to arrive. Airline and sea shipping also optional.
Q4.Is it OK to print my logo on Electronic scale product?
A:Yes,Please inform us formally before our production and confirm the design firstly based on our sample.
Q5. Do you offer guarantee for the products?
A:Yes,we offer 1 years warranty to our products.
Q6. You are trading company or manufacturer?
A: We are direct manufacturer with about 10 years experience.
Q7.How to deal with the faulty?
A: Firstly,Our products are producted in strict quality control system and the defective rate will be less than 0.5%.
Secondly,durning the guarantee period,we will send new lights with new order for small quantity.
For defective batch products,we will repair them and resend them to you or we can discuss the solution including re-call according
to real situation.