Crystal Heart Shaped Wedding Favor, Wedding Gift for Guest Glass Stand Clock

1. What's the different between K9 with K5 crystal?

   K9 is more transparency ,no bubble and stripe. K9 suit craft . K5 suit for beads.

 2.Will you provide samples?

    We can provide samples to you,but we needcharge the sample fee in advance,the sample fee will be full return when bulk orders

3. Can you make my customized designed products?

   Yes, we can make the products according to customer's request,

   like the shape, size, color, logo and other details.

4.What is MOQ of your product?

   30pcs for stock items,100pcs for not stock items

5.How to shipping the orders?

   Normally, we send samples by express, but for the orders,

   we use many waysIf total weight is less than 100kg, we suggest that choose express.  

  If total weight is 100kg to 200kg, we suggest that choose air shipping.

  If total weight is over 200kg, we suggest that choose sea shipping.

  But if your time is urgent, we could discuss together, choose the best.

6.How to place the order?

              A. Contact with our online service

              B. Send the enquiry to them

              C. Confirm the details each other

              D. We send PI to you(include the order details)

              E. Pay the deposite

              F. Produce your order

              G. Send the finished items picture for your confirmation

              H. Balance paid before delivery

 7.What is your payment terms?

          Paypal,Western Union,Escrow,TT,30% as deposite,balance paid before delivery

8.If the products have the quality problems,what should I do?

      Your products will be checked one by one before delivery,100% quanlity warranty.

       Crystal is very fragile,we will do the complete protection measures,

if there are the damage by any chance in shipping way,pls contact us timely

it's better that you can send us the damage picture or video,we will replace it for you