Q: How do we repair the Inflatables?
A: Minor cuts or punctures do not affect the performance when the inflatable during display. They can be easily repaired after the display. For extensive damages, factory repair services are available at very nominal charges.
Q: I Want a sample? Can you provide to us free?
A: We do not supply free samples to our clients, because the sample is too big to send and it will cost us a large sum of money. So we We just supply sample material, or we suggest you purchasing one product as your sample.
Q: Can you print my picture or logo on the products?
A: We can print your pictures or logo on the products, please offer the picture in any format made by Photoshop or Core Draw.
Q: What's the Mini order quantity?
A: Mini order quantity: 1 piece.
Q: Your blowers/pump meet CE/UL requirements?
A: Our blower/pump has passed the certificate of CE or UL.
Q: What's the Producing time?
A: Our regular producing time for 1pcs inflatable games is 6-15 days, excluding transit time, from the date of confirmation. However, the time can be more or less depending on the design and the dimensions.
Q: What's the shipping way we can choose?
A: Shipment can be arranged by see or by air. The shipping cost should paid by buyer. Air shipping cost is much high but take short time for delivery, normally within 5-7 days. Sea shipping cost is lower, it's much economical for large inflatable item, but take very long time before receiving the goods, and client need to do the import custom declaration by themselves. Normally sea shipping time is 15-30 days or more, mainly depend on the vessel shipping line's schedule.
Q: How long do the Inflatables last?
A: The life of the Inflatable depends on the maintenance. Please follow the Safety Rules when use the inflatables. If any small damage by others' careless, you can use the material and accessories in it to repair the inflatable. And as usual, if you can use it in the correct way, we can have warranty of 3 years for it.