1. Q: What is your MOQ (mini order quantity )?
A: It is 1 piece.
2. Q: What is ODM?
A: ODM is original design manufacturer. a company that designs and produces products that are marketed and sold under the name of the original equipment manufacturer (OEM). In other words, an ODM provides "ready-to-go" products for the OEM. The latter purchases products from the former who determines what design and products to be built. The right to the intellectual property that goes into the products is mostly owned by the ODM.
3. Q: Do you accept customized?
A: Yes, we can provide customized product as your requirement. OEM & ODM are welcomed.
4. Q: Could you offer free sample?
A: In general, the customer pay the sample fee and shipment charge firstly. We will 100% refund the sample cost and shipment charge after customer’s order reach required amount.
5. Q: When can you ship the items?
A: 1-2 days for sample order, 3-5 days for stock bulk order. 7-30 for OEM & ODM bulk order.
6. Q: When can I find tracking information?
A: Usually we will offer the tracking number after shipment immediately. Then you can track it in 2 days.
7. Q: How do you ensure your quality?
A: The company arranges production processes in strict accordance with ISO9001: 2000 standards. Each product must undergo various rigorous tests to ensure product 100% qualified. We use advanced instruments to detect product performance, such as wireless integrated testers, spectrum analyzers, network analyzers, oscilloscopes, adjustable regulated power supplies, etc.
8. Q: Can you offer document, such as CO, CE etc.
A: Yes, we can offer CO, CE document. The cost of document would be charged.
9. Q: What type of pins do you offer?
A: Please kindly tell us which country are you going to use the equipment, we will offer a right plug for you.
10. Q: What is your warranty policy?
A: 24 months for radio body part, 6 months for radio accessories.