1,Are u a factory or trading company?
We are factory,has passed the third-party authority TUV Rheinland's on-site in-depth inspection certification.
2, Do you have a warranty on your products?
Yes, all of our products are covered with a limited 1 -3 years warranty.
3, Which shipping ways are availble?
By sea to your nearest port/By air to your nearest airport/By express to your door.
4, Which payment way is workable?
We accept payment by T/T in advance, Western Union, PayPal, Alipay and others payment methods are available depends on customers'requirements.
5, .Can you provide free samples?
Yes, we would like to offer free samples for low price products, but the freight collect by buyers.
6,Can I design according to the requirements I specify?
Yes, our factory has a team of professional designers who can tailor design effects for you.
7, How can I do my own design?
You provide the product materials according to the customized effects, send us DR, EPS, PDF, IGS, etc. or flat or
three-dimensional design drafts, and then our design team will provide you with the materials according to the information you provide. You can also provide product photos or samples, which are copied and designed by our professional design engineers to achieve a basically consistent appearance and quality effect.
8, How much is the mold opening fee?
The mold opening fee is quoted according to the size of the product and the difficulty of the structure. The general design mold opening fee ranges from 32USD to 190USD.
9,How much is the mold opening fee?
The mold opening and proofing time can be sent out about 2-4 days after the design rendering is confirmed.
10, How many days is the production period for bulk goods?
After the sample is confirmed, the delivery time is about 10days for 500pcs, 12 days for 1000 pcs, 15 days for 2000 pcs, and 20days for 5000 pcs.
11. Are there any test reports for the product?
All products of our factory can meet the relevant certifications of the European Union and the United States, such as CE,
FCC,ROHS, etc. If you need it, we can provide for testing.