Q: When will you ship out the goods after I place the Order?
A: Most of the items are in stock, except some less favored custom-made products. We will deliver the stock items within 3 days you placed the order. If by sea, we will update the tracking number in 1-2 weeks, if by air, we will update the tracking by 3-5 working days.
Q: In which way that we ship out the products?
A:Normally we highly recommend you to keep stocks for wholesalers, we ship containers by sea to you normally it takes one and half months to arrive the destination ports. Less than 5 sets, we recommend you to ship with Combine containers by sea which takes 35-60 days, normally it costs 300 usd for 1 set to the port near you.When you go to pick up the parts, you will need to pay destination cost( around 100-500 usd depending on different countries). Also if you need them in urgent, we also provide by sea which takes 3-7 days arrive local airport, and you have to pick up the parts at local airport and pay custom(around 100-200 usd).
For small item like grille, we will ship by EMS DHL and fedex, the shipping cost we provide is for EMS , if you need faster
shipment please contact us.
Q: May I have your Catalog?
A: Sure, you are welcomed to require a catalog, we would be appreciated that if you can leave us your
company name, website, your main interested products.
Q: What is the payment method?
A: For the first cooperation, we would only accept by On-line Secure payment. In the next order, we will accept by T/T western union and Chinese Bank transfer.
Returm policy
We offer a refund or replacement within 30 days after the buyer receives damaged, incorrect or defective items.If you have any questions, please feel free to contact us, we will do our best to meet your requirements.Thank you very much.
Contact us
1. We are doing our best to explain all the details of the product here!lf you have any questions, please contact us message, we will reply
to you within 24-48 hours.
2.Customer satisfaction is our top priority.If you are not satisfied with your purchase, please contact us first.We will try our
best to solve the problem with you.If you receive the product, please give us a positive feedback.Please do not leave any negative or neutral feedback without any connection.If you do not receive the item within 30 days, please contact us and we will arrange for a refund.