Q1. How can I place an order?
You can contact any of our sales person for an order. Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time. For designing or further discussion, it is better to contact us with Skype, TradeManager or Wechats or WhatsApp or other instant ways, in case of any delays.
Q2. When can I get the price?
Usually we quote within 24 hours after we get your inquiry.
Q3. Can you do the design for us?
Yes. We have a professional team having rich experience in conveyor roller, conveyor pulley and conveyor belt design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect products.
Q4. How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in5-7 days. The samples will be sent to you via express and arrive in 3-5 days.
Q5. What about the lead time for mass production?
It depends on the order quantity and the season you place the order. Always 15-20 days based on general order .
Q6. What is your terms of delivery?
We accept EXW, FOB, CFR, CIF, etc. You can choose the one which is the most convenient or cost effective for you.
Q7. What is the payment way?
1)Paypal, TT ,L/C for the trial order.
2)ODM, OEM order, 30% T/T, 70% balance before delivery or against copy of BL.
Q8. Are you a factory or trading company?
We are factory, and we can guarantee our price is first-hand, High quality and competitive price.
Q9. Where is your factory loaded ? How can I visit there?
Our factory loaded in Shandong,China, you can come here by air, and then call us to pick up.
Q10. How does your factory of regarding quality control?
To make sure customer buy good quality material and service from us. Before customer place order, we will send drawing to customer for approval. Before shipment, our QC staff will check quality 1pc by 1pc.Quality is our culture.