1.How can I get the price?
'-We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).
-If you are very urgent to get the price, please email us
or contact us in other ways so that we can offer you a quote.
2. Can I buy samples placing orders?
-Yes.Please feel free to contact us.
3.What is your lead time?
'-It depends on the order quantity and the season you place the order.
-Usually we can ship within 7-15 days for small quantity,
and about 30 days for large quantity.
4.What is your payment term?
-T/T,Western Union,MoneyGram,and Paypal.This is negotiable.
5.What is the shipping method?
'-It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).
Please confirm with us before placing orders.
6.How do you make our business long-term and good relationship?
'-1. We keep good quality and competitive price to ensure our customers benefit ;
-2. We respect every customer as our friend and we sincerely do business
and make friends with them,no matter where they come from.
7. How to get technical support after purchasing?
-Our factory provide online techincal support in English, you can easy catch us online
by SKYPE, WHATSAPP, WECHAT or EMAIL, if you need any remote assistant support,
we will support you through TeamViewer Software.
8. What's the warranty for the items?
-We are very confident in our products, and we pack them very well, so usually you will receive it
in good condition, any quality issue, we will deal with it immediately.
-Warranty for equipment is a year (12 months), if the equipment parts are damaged due to non-human
factors within one year, we will provide replacement parts free of charge.