Q: Are you a factory or a trading company? Where are you? How can I see it?
We are a factory and our factory is located in ganzhou city, jiangxi province, just 45 minutes drive from ganzhou airport and ganzhou railway station. We'll pick you up. Welcome your coming!
Q: What kind of products can you produce?
We have R&D team paying attention to the newest trends and we are specialize in all kinds of furniture. As a reliable furniture manufacturer, we provide solid wood panel fabric furniture and customized furniture, such as doors, sofas, chairs, lobby furniture, dining room furniture, office furniture, outdoor furniture and so on.
Q: What kind of payment terms do you accept?
T/T(Telegraphic Transfer) Western Union Money Gram L/C(Letter of credit) and so on.
Q: How is your factory doing in quality control?
Quality is our culture. We attach great importance to quality control from raw material to shipment. Our factory has passed ISO9001, ISO14001, SGS certification.
Before the order to be confirmed, we would check the material and color of leather/fabric by sample which should be strictly the same as mass production.
We will be tracing the different phase of production from the beginning.
Every product quality checked before packing
Before delivery,we will show u some photos for ur reference .We will try our best to help clients when problem occurred.
Q: May I have some samples? Can you help me design it? How about the sample fee and time?
You can. We have a professional development team to design new products and provide OEM and ODM products for many customers. We can develop for you according to your ideas or design drawings, and we can also provide you with professional advice to make your products better.
The sample time is about 7-15 days. The sample fee is charged according to the material and size of the product. Usually $100- $1,000. But usually we can get a refund after the bulk order is confirmed.
Q: How is your After Sales Service?
Shipment and sample quality tracking includes lifetime
Any small problem happening in our furniture will be solved at the most prompt time.
We always offer relative technical support. Quick response, all your inquire will be replied within 24 hours.