Can I develop my own game board through Crazy Software?
Yes, you can! Crazy Software offers game development services. Simply give us your ideas and we can accommodate your requirements. There are minimum order quantities associated with development options. Contact us for pricing and timeline associated with the development of any casino game.
Why should I buy from crazy software?
Every game that leaves our facility is programmed and final testing and inspection done by crazy software. I take great pride in the products we sell and do not believe in cutting corners to save costs. Every effort is made by our employee's to build a top quality game for you. Each and every game is turned on for 24 hours prior to shipping to eliminate any faulty products leaving our facility.
How long before my order ships?
Game boards, parts and supplies are shipped within 24 hours and in most cases the same day.
Complete machines are shipped in 14 business days or less with most orders going out in 3-5 days.
How will you ship my game & machine and how long will it take to reach me?
Game boards, parts and supplies are shipped via DHL, FedEx
We deliver to your closest port or terminal and your machines can be shipped via;
– Air Cargo: approximately 3-5 days
– Sea Freight: in a 20ft or 40ft container (approximately 30 days depending on transit times)
For freight costings and further details on shipping please contact us.
What about maintenance?
Maintenance is very minimal. Periodically vacuum or blow out the power supply. It has a cooling fan in it and draws in dust from the air and will need to be cleaned on occasion. Bill acceptors also may need to be cleaned if they start refusing money or get finicky. Simple instructions can be found here. We recommend that you turn off your machine when not in use to extend the life of its components.
What about tech support?
We provide toll free tech support for the life of the product to the original purchaser. Game settings can easily be changed over the phone by anyone who calls us.
What if my game stops working? Do I have to ship it back?
No. We have never had to ship a game back to us that we couldn't diagnose over the phone. All we need is someone who is willing to work with us to get the problem resolved. Our games are built to make it easy for the end user to change any component in their game.
