FAQ:
1. About sample: How could I get a sample?
We welcome sample order because it's the first step of our business, but you need to pay the shipping freight.
2. About MOQ: What is your minimum order quantity?
Our MOQ is 10pcs for each model. No MOQ for trial order.
3. About warranty and defective products: How to deal with defective products?
Our products' warranty is 18 months. We guarantee that our defective rate is within 1%. If you get the defective products, we will offer 1: 1 replacement policy after confirming.
4. About OEM: Could we place order by OEM style to produce our own brand products in China?
Of course you can. Welcome to do OEM. We also provide customized box for you. For further enquiries, please contact our sales person.
5. About discount: How can I get any discount?
It depends on your quantity, contact us to get more details.
6. About packaging: How do you pack the goods?
We pack each one black poly bag with air bag, and then pack in neutral or color boxes.
7. About payment terms: How can I pay?
We accept T/T, L/C, Paypal, West union and Alibaba credit guarantee order.
Quality below 500pcs or first order: 100% T/T in advance.
Quality arrive to 20ft or 40ft container: 30% deposit in advance, 70% of the balance.
Any questions,just feel free to contact us,thank you.