1.Q: Are you a factory? (Can arrange video meeting for a factory and showroom tour) A: Yes, we are facory. Welcome to visit our factory and showroom at any time. Our factory is located in Foshan, which is only about one hour from Guangzhou airport and center Guangzhou.
2.Q: Why MEDO?
A: With over 10-year manufacturing experience, we can provide you one-stop service with certificated quality and competitive prices. Besides product itself, our core advantage is to provide professional solution, from design, technical support, production, delivery and after-sale service, to help you save time and cost.
3. Q: What kind of products you can provide?
A: We can provide almost all the windows, doors and furniture for your project/home:
Windows: - Outswing casement window - Sliding window
- Inswing casement window - Parallel window
- Tile and Turn window
Doors: - Outswing casement door - Sliding door
- Inswing casement door - Lift and Slide door
- Turnable sliding door - Bi folding door
- French door
Others: - Outdoor roof and shading system
- Sunroom
- Curtain wall etc.
Furniture: - Sofa - Dining table
- Leisure chair - Reading table
- Dining chair - Corner table
- Cabinet - Coffee table
- Bed
4.Q: How to get a quote?
A: Please send us your window and door schedule with window and door types, sizes, qty, glass and any other special requirements. And we can provide you a detailed quote within 1-2 working days.
5.Q:What's your customized service?
A: We have strong R&Q team to provide customized product design, and can also provide customized solution for your projects including recommeding best product series, drawing, sizes, colors etc.
6. Q:How to make sure the door quality, do you with inspection?
A: Our Quality Controller (QC) will follow all key process, we will also take picture + video to share with you, before delivery you can inspect all details. If you have office or agent in China, they are warmly welcomed to our company for inspection. 3rd-party inspection is also welcomed.
7. Q: Can you help with delivery?
A: Yes, we can do EXW, FCA, FOB, CIF...Door to Door...etc.
8. Q: What's your period of production time?
A: Normally it's 15-35 days up to the volume.
9. Q: How is your after-sale service?
A: We can provide installation guide and can even dispatch installation engineers for site service if virus situation allows. We will try our best to help clients when issue occurred.
- Quick response with 24 hours.
- We offer 10-year warranty for our products. You can rest assured about the quality.