Q1: Can you do my own design?
It's OK, we can do the color/logo/packaging on your requests.
Q2: Can you make the new mold on my request, how is the cost and time?
Sure, we have rich experience in proofing, but the cost and time depands on the products.
Q3: Do you provide samples, what's the cost and delivery?
1-2 pcs free. Frieght Cost should prepaid or pay collected.
Q4: What is the production time and payment terms?
Usually 30-40days after order is confirmed, but depands on the final order quantity.
Q5: What is the MOQ?
Usually 500 sets/ item, will depend on the situation.
Q6: If you can arrange ship them directly to Amazon warehouse?
Yes, we have about 50% customer all Amazon seller, so it will be no problem we arrange goods to AMAZON directly including the UPC
code and FBA lable.
Q7: How about the after-sales service?
Just tell us the problems after receiving the products,then we will help you deal with it.
Q8: Do you have SEDEX report 4 pillars, European test reports? What other certificates do you have?
LFGB Food safe Approved, SEDEX report 4 pillars, BSCI Audit Summary Report etc.
Q9: What is the price and payment Terms?
EXW, FOB NINGBO /SHANGHAI ,CNF, CIF.
Less Than USD10000, 100% T/T in advance.
More Than USD10000, 30% in advance, the balanced paid against copy of B/L.
T/T, PAYPAL, WESTERN UNION.
Q10: How about the after-sales service?
Just tell us the problems after receiving the products,then we will help you deal with it.