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Q1: Are you a factory or a trading company? Any audits?

A1:
We are factory with 300 employees since 2005. Our area of Plant is 16,000 square meters ,with 2 automatic production lines.Currently we got BSCI, ISO9001: 2000, SEDEX.

Q2:What is your production lead time?

A2:
Usually 15 working days for samples, and 40-75 days for mass production upon received
deposit payment and confirmed all artworks.

Q3:We follow a simple 3 step process a order.

A3:
1. We welcome order a sample (possibly 2-3 units of an item) for buyer to check quality - Generally we send buyer the sample invoice as well as the freight costs to arrange payment. When buyer place order, we will return sample cost back buyer.
2.  After buyer check quality and want to order, We welcome a trial order with small MOQ which enables buyer to conduct some vital market testing. Our good product and good service have every reason to believe that the feedback from the market will be excellent, then let us move into large scale production.
3. When buyer have confirmed that the products are viable and want to ordering larger quantities , we believe we have ability to create an ongoing business relationship with you and go on offer good product and good service to help you to win the market.

Q4:Can I request a sample?

A4:
Yes, we could provide samples to customer, the sample charge also could return back.Normally the samples will be delivered in 3-10 business days.

Q5:What''s the payment ?

A5:
Usually we accpet T/T.We also can accept L/C,Paypal and Western Union.

Q6:How we can pay for?

A6:
30% deposite in advance,the balance is paid before shipment.