Q1.Can I negotiate the Prices?
Yes, we may consider discounts for bulk orders of individual products.
Q2. What is your minimum order requirement?
We will indicate the MOQ for each item in the quotation sheet. we accept the sample and trial order. If the quantity of single item can’t reach the MOQ, the price should be sample price.
Q3. How long will it take to execute my order?
For the stock items , we can arrange the shippment within 3-5 days after received your payment . For the customized items , we will indicate the delivery time in the quotation sheet .
Q4. Can you give warranty of your products?
Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased withWOCO 's quality or service. For the overseas orders,if there is quality problem , please kind to provide the pictures to show the problems by e-mail . We will provide the replacements to you at our cost according to actual conditions.
Q5. Can I visit you?
Sure, we have a showroom in our factory, China. If you are a volume buyer and would like to visit our in-house products andproduction line, please contact us to make an appointment.
Q6. How can I know how my order is being done?
We will inspect and test all merchandise in case of damage and missing parts before shipping. The detailed inspection pictures oforder will be sent to you for your confirmation before delivery.