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Q: Are you a factory?
A: Yes, sure! We are professional electronics factory with serveral years of OEM service in Shenzhen, China. We welcome you to visit our company when you come to China.
Q: Could you offer wholesale price?
A: Yes, of course. If you order large QTY, we can give you the bulk price.
Q: What colors available for your products?
A: Generally, there are black, white,brown, blue, red, rose, pink. And we also accept the customized color as you wish.
Q: Are the quality of your product guaranteed?
A: We have QC to control the quality one by one. So do not worry about the quality. If there are some defective items, we can refund your money or send you new items as compensation.
Q: I'm shopping at your company at the first time, how can I trust you?
A: We totally understand if you have some doubt about us at our first cooperation. You are welcome to visit our company or our factory anytime you like.
Q: I'm a potential customer, can I get some samples first?
A: We are so sorry to tell you that there is no free samples in our company. We are a company with high sense of crediblity. We promise we offer good quality for best price, so there is not so much interest. Sorry we can't afford free samples. But We do value longtime friendship. We will give you more discount for your large order.
Q: Are you covering the duty to our country?
A: Many countries charge taxes when you import anything from overseas. You are responsible for finding out the situation in your own country. We don't accept any return or refund resulting from you refusing to pay the duties or taxes. But what we can do is declaring less value for you on commercial invoice in order to let you pay less tax.
Q:I'm looking for some products which is not shown on your website, can you make me the special order?
A: We value our cooperation between us. so, if you can show us the picture of the produce you need, our efficient co-workers will spring out to deal with your order. Our factory will speed up for your special order.
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