1. How long will it take to get a reply after we send you our inquiry?
We will give you a reply within 24 hours after receiving the inquiry on weekdays.
2. Are you a direct manufacturer or a trading company?
We are a processing plant with our own international trade department. We produce and sell our own products. Our products are exported all over the world.
3. What products do you offer?
We mainly produce vacuum cleaners, electric mops, mite removal machines and toilet cleaning brushes and other cleaning tools.
4. Does the product come with a warranty? Are there free accessories?
Our products, domestic implementation of 1 year warranty; Export abroad, usually provide 1% free accessories.
5. What are the main application areas of your products?
Our products are mainly used for cleaning and waxing of household floors and floors. At the same time design bedding sterilization, cleaning.
6. Can you make custom products?
Yes, we have our own molds, OEM production. At the same time, can also be directed development, ODM custom mold.
7. What is your company's production capacity?
We have 4 production lines, using pneumatic screw guns and automatic balers. Each assembly line is equipped with 38 workers, one assembly line leader and one inspection.
8. How many employees do you have, including technical staff?
The company has more than 100 employees, including more than 20 professional and technical personnel, more than 10 engineers.
9. How does your company guarantee the quality of your products?
First of all, we will have corresponding inspection after each process. For the finished products, we will do 100% full inspection according to customer requirements and international standards.
Then, we have the most advanced and complete testing equipment in the industry: vacuum cleaner type test stand, durability simulation test stand, lithium battery capacity detection machine, high and low temperature box, pressure tester, charge and discharge testing equipment, etc. The above equipment can fully ensure to provide customers with safe and reliable, stable quality products.
10. What are the terms of payment?
When quoting, we will confirm with you the terms of trade, FOB,CIF,CNF or other ways. For mass production, we usually pay 30% in advance and the balance by bill of lading. Most of our payment terms are T/T, of course L/C is also acceptable.
11. How will the goods be delivered to the customer?
Usually, we ship the goods by sea, because we are located in Suzhou, which is adjacent to Shanghai Port. It is very convenient to export goods by sea.
12. Where do you mainly export your goods?
Our products are mainly exported to the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and other dozens of countries.