FQA
Q1): Are you trading company or manufacturer ?
A): We are factory.
Q2):Could you do OEM?
A):Yes, we can OEM for you and submit the law ofintellectualproperty rights.
Q3):What is your product warranty?
A):the warranty is at least 1 year, free replace battery in the warranty, but, we supply service from start to end.
Q4): How long is your delivery time?
A): Generally it is 10-15 days, it is according to quantity.
Q5): Do you provide samples ?
A): Yes, we could offer the sample.
Q6):Can you supply free sample?
A):for low price battery, we can supply free sample, for high price battery, the sample cost can be returned to you in following orders.
Q7):Are your batteries pre-built and stored on shelves before being shipped to the buyer?Ifso,howold are these batteries? Are they built to order?
A): No, our batteries were fresh produced based on customers order,especially for the big capacity battery.The lead time is almost 10-15 days,because all fresh batteries must be 100% pass whole test before shipment.Ourbatteries can storage 6 months without charging.
Q8): What is your terms of payment ?
A): Payment<=10000USD, 100% in advance. Payment>=10000USD, 30% T/T in advance ,balance before shippment.