Q:Are you a factory or a trading company?
A:We are factory produced packaging machines, we provide complete OEM and after-sales service
Q: Do you have a manual or operation video for us to learn more about the machine?
A:Yes, not only according to your design production manual or operation video, 3D engineering drawing, but also can provide video, if your packaging goods are easier to find in our local market, we can test the material from the packaging machine.
Q:How can I trust you for the first time?
A:Please note our business license and certificate above. If you do not trust us, then we can use Alibaba Trade Guarantee service to guarantee money for you and guarantee the punctual delivery and quality of your machines.
Q: If we have samples of new products, could you help to analyze and design the machines?
A:Yes, our technical department can help you analyze, design and test the new products you offer.
Q:How to ensure the quality of the machine after placing an order?
A:Before delivery, we will send you pictures and videos for you to check the quality, or we can arrange the quality inspection by ourselves or with your contact person in China.
Q:Can engineers work abroad?
A:Yes, but you will pay for the trip. So, in fact, to save you money, we will send you the full machine installation video and provide you with the final help.