Process description:
1. Inquiry---customer provide us cargo information and shipping request
2. Quote---We offer tailor-made shipping solution with time/price and guidance.
3. Contract---We made the agreement and confirm the orders.
4. Operation---Including picking uoconsolidation customs clearane doc shipping ect.
5. After sale---We keep update the shipment status and provide cargo report.
1.100% satisfaction guaranteed:golden suppliers with good reputation.
2.Head office in Shenzhen,branch office in Guangzhou.
3.Not only can provide you sea shipping,air shipping services from China to Worldwide,but also provide you packing,warehouse,customs clearance door delivery and pick up service.
4.Well trained and professional sales and customer service teams and risk control department.
5.Can be your China partner (your China office).
6.Quick feedback on Shipment of online&offline service.
Exhibition services:
Chishipping have office in Guangzhou. And we take part in Canton fair every year. If you'd
like to come to Guangzhou for Canton fair. What we can do for you is as below:
1. Advising you the suitable time and arrange the appointment for you.
2. Booking the hotel for you with 50% discount in advance.
3. Pick you up from the air port.
4. Guide you to the exhibition center and the exactly area of your products to save your time.
1. Help you handle all kinds of works in China, like collect cargo, consolidate from different suppliers, cargo inspection, cover insurance, put label, packing, palletizing.
2. Provide professional solution for all kinds of goods by Sea freight/Air freight/Courier express. Reasonable charges and best support at destination.
(We will NEVER collect hidden, unreasonable charges at destinaion, but quote you an attractive rate.)
3. Ability to handle cargo from any city in china.
(With networks in main sea ports(shanghai,shenzhen,xiamen,ningbo,qingdao,tianjin) and strong domestics logistics ability.)
4. Honest, trustworthy, professional.
(We pay attention to each quotation and be faithful to them. We will always couple back your cargo's real status. Our 13years experience enables us give you professional advice and suggestion to save your costs.)
5. Take responsibility for all process of shipping.
(We will not only ship your cargo out from china, but also help you solve any unpredictable problems. Help you coordinate with suppliers, customs, shipping lines, trucking, inspection agent.)
6.Different schedule choices.
(Use most suitable schedule to ensure your needs.)
7. Space promise even in peak season (enough spaces & containers)
8. 24 hours online feedback
(Skype online, check and reply email every 10 minutes & telephone/ mobile communication)
1. Q: What shipping options do you offer?
A: We provide International air/express shipping, sea shipping and train shipping. It will depends on your requirement of transit time, the name of commodity, the weight and volume of the goods,where the cargos will be sent,etc.
2. Q: What is the price of your service?
A: The final price can be provided when the detailed info advised,like the name of commodity or hs code, weight, volume or package size, POL, POD,shipping terms etc.
3. Q: How can I pay you?
A: Our accept payment method: bank transfer (T/T), Western Union and others.
4. Q: When shall I pay you?
A: Commonly, for sea freight shipment, pay us in a week from the departure date. For the air/express freight, pay us before the shipping.
5. Q: My supplier has no right to export. Can you help me export the goods?
A: Yes, We can buy the export license, do the customs declaration and ship goods to you.
6. Q: Can you help me inspect our goods?
A: Yes, we can. Pls provide detailed requirements for the inspection.
7. Q: I have several suppliers in china, can you combine the goods and ship to me under one bill?
A: Yes, we can pick up goods to our warehouse from each supplier, then ship them together.
8. Q: Can you do door to door service, and deliver goods from destination port to our warehouse?
A: Yes. We have partner agents in oversea ports. Surely we can help you if needed.