Q1: Are you a trading company or a manufacturer?
Answer: We are a comprehensive medical technology company integrating medical device R&D, sales and service.
Q2: Can I print a logo on the product and change the product color?
Answer: Yes, we are happy to accept OEM service. In fact, many customers also choose customized products.
Q3: What is the inventory delivery date and production delivery date?
Answer: The lead time for stock products will take 3-7 working days. The production lead time depends on your order quantity, about 7-30 days.
Q4: What are your payment terms and trade terms?
Answer: We can accept TT, PayPal, L/C at sight. 30% deposit and 70% deposit before shipment. Before you pay the balance, we will show you the photos of the product and packaging.
Q5: What are your delivery terms?
Answer: FedEx/DHL/UPS/TNT/EMS samples.
Transport bulk cargo by air/sea/train; receive at airport/port/station.
Q6: What certificates does your product have?
Answer: Most of our products have CE, ISO and other standards. The quality is absolutely guaranteed.
Q7: How long is your warranty period?
Answer: Our warranty period is 1 to 2 years. According to the product.