Shenzhen ICAN sports equipment Co.,Ltd , located in Shenzhen with offices and factories.Founded in 2009,
more than 200 workers, producing about 1800 PCS frames and 1000 SETS rims per month,ICAN Focus on Carbon frame and carbon wheelset and otherbike parts.To meet strict quality standards and requirements, we have a design team and our own brand”ICAN”. Currently, All ICAN products can meet worldwide requirements ( Passed SGS/EN Test). The products have been exported to America, Canada, Germany, Italy,Singapore, Japan and other international markets.
"Quality First, Prestige Highest" is ICAN lifetime goal,we want to provide best customer experience and after sale service to every clients.
1. OEM Manufacturing welcome
2. Sample order and mass order
3. We will reply you for your inquiry in 24 hours.
4. after sending, we will track the products for you once every two days, until you get the products. When you got the
goods, test them, and give me a feedback.If you have any questions about the problem, contact with us, we will offer
the solve way for you.
Warranty:
We offer you our high quality and customer-need products.We have a quality assurance date which is Frame 3 years,Wheel set 2 year .Under normal riding ,
if there is any damage not caused by human factors,products can be repair by us or replaced from us.
Return and Refund policy:
1)You can return the products within 14days after you receive it for any reasons.
a.A 10% restocking fee is assessed for any products returned in "used" condition.
b.Buyer is responsible for shipping costs both ways.
2)If there is a quality problem with the products,please contact us,we will solve it as soon as we get your email.
If it is quality problem,when we receive your return,we will repair or exchange it for you.
1. Q:Why choose our ICAN?
A:Quality is ICAN's Culture,we focus on suppling products with high quality and competitive price.
2. Q:Can I have an sample?
A:Of course,one sample order is acceptable for testing.
3. Q:Do you accept customized orders?
A:Yes,exactly.We have stronger R&D capacity and are able to supply OEM/ODM service.
4. Q:How can I make payment?
A:PayPal,TT,WU is our usual terms.
5. Q:What is your shipping ways?
A:Normally,we adopt EMS/DHL express and Air Transport/Ocean Shipping for bulk orders
6. Q:What should I do when the product has problem?
A:Please try to contact the sales or our after-sales service,they will try to help solve the problem very soon.