China Factory Supplier Superior High Quality Real Cow Leather Personalized Custom Unisex Naruto Backpack

China Factory Supplier Superior High Quality Real Cow Leather Personalized Custom Unisex Naruto Backpack  

FAQ

1. Q: What’s your MOQ?

A: For bags we have in stock, min order is 1 pcs.  For customizing bag, MOQ is 50-100pcs, which is based on design.

2. Q: How long is the sample time ? 

A: 5-10 workdays,which is based on design.

3. Q: How can I get your sample ? Or make my sample ? What is the sample cost ?

A: For new customers,sample cost is negotiable. For frequent purchase customers, we can provide free sample, customers pay express cost..

4. Q:How long is your production lead time? 

A:Usually 15-35workdays.   It is negotiable when in different situation.

5. Q: How to proceed my order with you ?

Step 1. Inquiry and Communication

Step 2. Quotation.

Step 3. Sample and Design

Step 4. Order and deposit confirmed. We sign Pro forma invoice.

Step 5. Bulk Producing

 Step 6. Balance Payment and Shipping 

 Step 7. Feedback and After-sale Service

6. Q: How to settle payment to you ?

A: Usually we accept payment via T/T, L/C at sight, Western , Paypal and MoneyGram. Copy B/L.

 It is negotiable when in different situation.

7. Q:How many shipping ways can I choose ?

A: We arrange the shipment as you require: by SEA, AIR, DHL, UPS, FedEx, Aramex and so on.

8. Q: How do you control your products quality ?

A: Our QC team follows 4 steps quality inspection system.

1.Material and accessories checking.  2.Semi-finished products checking.  3.Random inspection before all finished.

4.100% one by one inspection before shipment.  We also welcome any Third-party QC Institutions and customers come to check by themselves.

9. Q:What measures do you have if quality problems happen ?

A:Our factory has gained SGS authentication and suppliers’ assessment from Alibaba. We will control quality at the very beginning. But once quality problems happen, we will do our 100% best to support to settle quality problems. We have measures include sending workers to your country to fix them and making a new free order for you. Credit and reputation is always a company’s life..

 10. Q: What management certification do your products have?

A: Some of our products pass REACH AND CP65 tests.  We can customize the material to meet any tests you want.