Q4. Can you provide sample?
A4.Yes, we can provide you sample, but you need to pay for the sample and freight firstly.We will return the fee after you make an order.
Q5.How about the delivery time?
A5.7 days for sample; 15 days for bulk order.
Q6.What is the warranty for solar panels?
A6. 5 years warranty on KungFu Solar panels, 10 year optional, while the life time is 30 years.
Q7.How to solve the technical problem?
A7. 24 hours after-service consultancy just for you and to make your problem to solve easily.
Q8: Are you factory ?
A8: Yes, We are manufacturer in solar products are more than 10 years .Our factory and sales department are located in Guangdong, China and we would be pleased to welcome you in our factory at any time when you are in Guangdong, China.
Q9.Can we add our logo on products?
A9.YES,You can add your logo on products.
Q10.What is the shipping way?
A10.DHL,UPS,TNT,EMS,FedEx, Ship by sea.
Q11. What is the payment method?
A11. We normally require a T/T advance payment. 30% deposit and 70% before shipping. We'll show you the photos of the products and packages before you pay the balance. Western Union/MoneyGram/Alibaba can also be used.
Q12.What is your trade Asusurance?
A12:100% product quality protection
100% product on time shipment protection
100% payment protection for your covered amount
If you have more question, welcome to contact us freely.
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