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Shenzhen USER Special Display Technologies Co., Ltd. established in 2003, is a high-tech enterprise specialized in development, production and marketing of the special displays. The company can customize special displays of 5-82 inches according to customer need. Headquarter is at Bao’an Shenzhen. The company has established a nationwide network of sales and efficient after-sales service system in china.

As one of the leading providers of special display solutions, USER always stands on the forefront of the special displays development. Its products are divided into several series: CCTV LCD monitor, Industrial LCD monitor, Broadcast LCD monitor, medical LCD monitor, LCD monitor, Multimedia kiosk, large size high definition data LCD display, LCD video wall, video wall processor, digital signage and so on.

USER’s products have been widely used in a variety of areas such as security monitoring, stock exchanges, traffic control centers, airports, media centers, military systems, public space, shopping areas, banks, schools, hospitals, special circumstances etc. providing cost-effective products and customer-oriented services, USER has become the ODM / OEM partners of a number of world-class companies. LCD Series products have been exported to Russia, the United States, Italy, Israel, Australia, South Korea, Africa, Southeast Asia, the Middle East and other regions.

Our company has been awarded the ISO9001 quality management system certificate, and the products series are certified to CE, FCC, RoHS certificate. In 2009, "USER" was awarded "the most competitive brand". Any inquires are warmly welcome!

1.Payment term : T.T 30% payment before production,the 70% balance should be paid shipment after inspection.

2.Warranty: 12 months warranty .lifetime maintainance.

3.RMA policy: customer  bear all the freight and duty charge to factory,and the factory afford retum freight charge.
 
4.Remark: ROHS, CE & FCC certificates in e-file format are available.

5.MOQ: 1pc, sample order are welcome for your evaluation.

1)  Q: Is USER SDT a factory or simply a trading company?

A: We are a TRUE OEM/ODM factory. Please read our COMPANY PROFILE, for more information on this issue.

2) Q: What payment methods are available to me?

A: We accept most oft the payment methods, but mainly accept T/T, L/C, Western Union and AliPay

3) Q: How long is the warranty time?

A: 1 Year on the panels and 3 years on the electronic controller boards.

4) Q: I have not done business with USER SDT before, how can i trust your organisation? 

A: Our company has been on Ali for almost 7 years, which is longer than most of other digital advertising suppliers. We've been a golden supplier for years. Our certified products also show how we are serious about our exports, for example, CE, RoHS,FCC, ISO9001. Our Trade Assurance Limit is over $323,000 USD and growing, this shows how our partners trust us!

5) Q: What are the shipment terms and delivery times of your company?

A: Delivery / production time is directly affected by the size of the order. Also, please be aware, some factories may not advise you, but after the production delays, you might be facing a few more days delays before catching your sea or your on-board flight departures. ( might be anywhere from 3 to 7 working days). Again, depending in which season you are shipping.

6) Q: Do you give any discounts ?

A: Prices are directly affected by the quantity. Simple ratio's, cost more to produce small qty and samples orders then larger ones. We have many ways to help our partners when starting the sample processes. Make sure to ask your Key Account MGR on how we can make you save some charges.

7) Q: I would like to add my company logo on your products, is this possible?

A: USER SDT is an OEM / ODM factory to start, we customize on a regular basis products for many large retaillers and brands. If your order is at the below 10 units, we still can consider this as a SAMPLE order, some fees might apply for the logo prints. Different methodes are used for logos, please ask your Key Account MGR for more information on this issue, we will surely find the right solution for you!
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