Q: Is your company a trading company or a factory ?
A: We are a professional factory manufacturing electric water heaters.
Q: Where is your company ?
A: Our company quarter is located in Shengzhou,shaoxing China.But plant in both Zhejiang and Guangdong.
Q: What certification do you have ?
A: CE, CB, ROHS, and CCC.
Q: What is your sample policy ?
A: Sample and freight is paid temporarily and will be returned back to you based on your normal order.
Q: Can I have my own brand on product ?
A: Yes, that's ok.
Q: How about delivery time ?
A:Normal order within 30 days, trial order within 15 days, sample order within 7 days.
Q:What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons.
Q:What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery or 70% irrevocable L/C at sight.
We'll show you the photos of the products and packages before you pay the balance.
Q:Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery