Our Services
1.The option of Door-To-Door or Airport-To-Airport service
2.EXW, FOB, DDU, DDP service
3.Export License
4.Custom declaration & Import custom clearance
5. Both Freight prepaid and collect service
6.Options of Direct air flight and transshipment
7.Air Cargo consolidation
8.National wide pickup for air freight
9.Warehousing service
10.Dropshipping service;
11. Supply of Certificate of Origin (C/O), Form E, Form A
12.Cargo Insurance,
13.Daily tracking Report for all air shipments
Company Information
a. 100% Satisfaction Guaranteed: 10year gold suppliers on Alibaba with good reputation.
b. Over 12years of global shipping experience, with reputation and reference from over 300 worldwide customers;
c. Outstanding Safety concept: Risk-Prevention, Risk-Management, Risk-Transfer;
d. Well trained and professional sales and Customer service teams;
e. Can be your China partner (your China office)
FAQ
Q: How can I trust you?
A: We have been Alibaba.com’s Verified Trust Passed Freight forwarder for 10 years; we have over 300 worldwide customers; we may provide customer reference in your country.
Q: Can I get a refund if not satisfied?
A: Yes, the service/handling fee is refundable; further compensation will be discussed for a big loss.
Q: Are your services professional?
A: Yes, 13 years of experience in the air/sea shipping industry has turned us into a reliable and professional freight forwarder; And both sales teams and customer service teams are well trained and ready to get you satisfied.
Q: Is my cargo safe with you?
A: Yes, We have Outstanding Safety concept: Risk Prevention, Risk Management, and Risk-Transfer.
Q: How to make complain?
A: You can complain to both Alibaba.com by calling 0086-400-800-1688 or to our management by email to complain.services at gmail.com. You will get a reply within one biz day.
Q: How to work with you and what are the steps?
A: Please read below working procedures.
Q: Can you consolidate/combine my several suppliers' goods into one shipment?
A: Yes, we have been doing that a lot. We will re-make CI & PL for your import custom needs.
Q: What shall I do here in my country before I receive the goods?
A: If in terms of the AIRPORT service, you need to find out a local broker to clear customs and deliver goods to your add.
Q: Are there any charges at my side and what are they?
A: Yes, like custom entry fee, import duty/tax (if applicable), airport miscellaneous, trucking fee, etc.
Extra Services:
1. To be your China local partner, We can act as your China partner or China office or China agent when you place the order to China suppliers
2.Supplier credit verification service
3. Repacking service if the package is broken found;
4. We will treat your goods as our own and represent your interest
contacted information
I sincerely welcome your inquiry at any time.
Web: www.co-logistics.com