1.Q: Can I order samples?
A: Absolutely yes. Our MOQ is one piece.
2. Q: Do you have your own brand and patent?
A: Yes, Hysen is a brand and as we have own R&D team that we apply for our ownpatent for some appearance design or program. You will see the marks in our product information.
3. Q: Can you customise according to our demand?
A: Yes, we support OEM/ ODM, Welcome to order our products.
4. Q: How to place the order?
A: 1. place order diretly on Alibaba, but still don't forget to contact us.
2. Email us about your order, we will get back to you soonest.
5. Q: How do you ship my order?
A: For small orders, we usually send by Express, Ex. DHL, UPS, Fedex etc. Others will delivery by sea or air.
6. Q: How long would I receive my order?
A: Usually sample orders would ship within 3 days, bigger orders may take about15~25days, customised orders would take longer that you can consult us.