Q1: Can I get the samples?
A: Yes, we can offer the free sample for you, but the shipping cost need to be paid by our customers. Prepaid or collect is OK.
Q2: How to start orders or make payments?
A: Proforma invoice or Trade assurance order will be issued and sent first after your order confirmed, enclosed our bank
information.
Payment by T/T, Western Union or Paypal or Trade Assurance(On Alibaba).
Q3: How to confirm the Product Quality before placing orders?
A:You can get samples from us , just need to pay the sample & shipping cost, once order confirmed will refund you the samples
cost. For customized order, firstly create mold and do some samples send our customers to check after getting their approval then
mass production.
Q4:What's your MOQ?
A:Our MOQ:1000pcs normally. Of course, different products, different MOQ. Please noted.
Q5: How about delivery leadtime?
A:Delivery lead time: About 7-15 workdays after payment confirmed. (Chinese holiday excluded)
Q6:Is there a discount or Price Off?
A: We can give you some discount if possible. Please send us inquiry details first to get more information.
Q7: How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to close to zero(0%). If there is a real quality problem
caused by us,
we will send you free products for replacement or refund your loss.
Q8: How to contact us ?
A:You can chat with us by Trademanager, Wechat Whatsapp .