1.What is your scope of business?
We have been working on card reader/mobile payment products and solutions for over a decade.We can provide OEM/ODM customized services according to customers' various applications and requirements.
2. What are your terms of payment?
T/T, PAYPAL, Western Union, Letter of Credit, credit card, cash, etc.
3. When will you deliver the goods?
Samples: 2-7 days;
Order quantity: 7-30 days after receiving the deposit;
Customized products: according to the contract delivery time.
4. Can you provide the SDK to me?
Yes, if you order a sample, we provide a free SDK.
5.What are the FOB price and CIF price?
Generally speaking, our prices are on a FOB basis.As for the CIF price, I will inquire about the charges with our freight
forwarder and recommend them to you.
6.How do you ensure its quality?
We have well-trained professional workers and strict quality control system in every production link.Every product must be 100%tested before shipment.
7. How to guarantee exclusive sales of OEM & ODM services?
Sign product mould contract, confidentiality agreement and exclusive sales agreement before starting OEM & ODM project.
8. What about after-sales service?
A. All our products will be provided with a 12-month warranty;
B. Sufficient spare parts guarantee;
C. Upgrade software is available online.
D.Professional engineers provide 7*24 hours online technical support;If necessary, our engineers can provide on-site service;
F. For the returned products, we will repair and return them to the customer within one week after receiving them;