Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What's the price for shipping(sample)?
① By air,cost is high but comes the fastest. You can choose it if you need the products urgently, air express can cover most part of world.
② By train/sea, the cheapest but takes longer time, usually it takes about 25-45 business days according to different area. Trainshipping/Sea shipping covers: Europe: Germany, France, Holland, Italy, Spain, Czech Republic, Poland, Bulgaria etc; UK;United States of America.
③ Land shipping: Russia, Thailand etc.
Q4. How about your delivery time?
A: Generally, it will take 30 to 45 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. and the stock wheels , it will take 7 days after receiving your advance payment.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q9:How do we keep a long term win-win relaionship?
A. We welcome customers to become our sales representives or distributors all around the world. It needs some quantity to meet the standard. For details pls contact Anne Liu.