Q:Could you arrange the shipment to Amazon FBA?
A:Yes,we help label the item with FBA SKU label as well as the outer package label,we could arrange the shipment to FBA, But buyer
responsible for the tax duty and Customs
Q:How much is the tax duty and customs?
A:That depends on the destination, Take USA as example, The customs rate is around 5% of the total declared product value.But No
customs would happen when declared value under limited value, like 500usd as example.
Q:Any Guarantee for the products?
A:Yes, Normally 3 months warranty for the products once the shipment signed.
Q:What is the Guarantee?
A:Refund for the defective ones or replacements
Q:All the prices are negociable ?
A:Normally yes, that depends on the order quatity
Q:Why the total cost is much higher than the product value ?
A:Because the total cost consists of product value and shipping cost. To ensure the delivery in time and You receive products in
good condition, we suggest buyer to spend more on the excellent shipping service, Like DHL/UPS/FEDEX/TNT. we do not recommend buy
take the Post as shipping way, Not only for 2kg-weight limit, but for the higher package lost rate during the shipping.
Q:How many days for the delivery
A:shipping time is 3-7 days once take DHL/UPS/FEDEX/TNT as shipping way. it is not valid for the islands,like some of USA outside islands.
Q:I have shipping agent in Dongguang or Shenzhen, Can you deliver my order to my shipping agent?
A:Yes, No Problem