For Customer or ISHIFUKU | Transaction Flow | Notes |
Customer | Inquiries | Please let us know the product, specifications and quantity you want. |
Both Companies | Confirmation and determination of specifications | Thermocouple type, Dimensions, Quantity, Class, Joint(Yes or No). |
Both Companies | Confirmation and determination of peyment terms | It will be shipped after confirming the transfer by T/T.Please choose whether you would like to pay in JPY or USD. |
Both Companies | Confirmation and confirmation of carrier and incoterms | Incoterms can be selected from CIP or EXW. If the Incoterms is CIP, the carrier is generally FEDEX or DHL |
ISHIFUKU | Sending of quotation | Since the market price of precious metals fluctuates daily, the quotation is valid only on the day it is submitted. If you would like to place an order after the date of the quotation, we will submit another quotation based on the market price on the date you indicated. |
Customer | Order | Please send us your order form within the quotation validity period. If you are unable to send us an order form within the quotation validity period, you can send us a message stating that you would like to place an order and we will accept it as the order. You need to issue the order form later even if you order by sending messages. |
ISHIFUKU | Notification of the confirmed ship date | The confirmed ship date refers to the date of shipment from our company. Please note that we cannot guarantee the arrival date to your company. |
ISHIFUKU | Sending of Invoice | We will send you the INVOICE with our designated account number. |
Customer | Bank transfer | Since it takes time(about 1day) to confirm receipt of the payment, you need to make it by the day before ship date. |
ISHIFUKU | Shipment | In the case of CIP shipment, we will send you the invoice on the day of shipment. Please check out the transportation status by yourself. |
Question | Answer |
Is there a website to check the price of precious metals? | You can check the price of Gold, silver and platinum on our website. (https://www.ishifuku.co.jp/english/index.html).Other precious metal elements are not open to the public, so please feel free to ask anytime. |
What is your trading currency? | JPY or USD only. |
Do you guarantee lifetimes for each of your products? | We do not support the guarantee of lifetimes. |
Does it comply with "ASTM standards"? | Our products conform to "JIS", but not to "ASTM". |
Is it possible to purchase the "+" and "-" wires separately? | Yes, it is. Please let us know which wires you want when you contact us. |